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Nepal Nexus

A redesign for a Kathmandu trekking company, rebuilt around the guide who founded it.

The Nepal Nexus home page on a laptop, standing on a wooden table in front of the Himalaya at sunrise.
Client
Nepal Nexus
Year
2026
Role
Redesign & Development
Services
UX/UI Redesign, Development, Admin
Visit the live site

Overview

Nepal Nexus plans private treks out of Kathmandu, led by a founder with thirty years in the Himalaya. I redesigned and built the site around him, with a six-question planner in place of a contact form. Inquiries tripled.

What it is

Nepal Nexus plans private treks out of Kathmandu: Everest, Annapurna, Manaslu, Langtang, Kanchenjunga, and custom routes. It is for travellers who want the route shaped around them instead of being sold a package. Ram Prasad Tripathi founded it in 2024, after guiding in the Himalaya since the early 1990s.

The redesign was made at Aurora Studios. My part was the redesign and the build: the public site, the trip planner, and the back office the team runs it from.

What the old site got wrong

  • 01Too few leads, and no easy way for a traveller to start one
  • 02A hidden story: thirty years of guiding, and nothing on the page said so
  • 03A template look that could have belonged to any trekking agency

Four rules for every page

  • 01Lead with Ram. The founder is the reason people book
  • 02One clear action, “Plan my trek”, in the same words everywhere
  • 03Answer early: seasons, grades and costs before anyone has to ask
  • 04Sound human, like a person writing and not an agency
The Nepal Nexus home page: “Private Nepal treks, planned with care.” over a trekker silhouetted against Himalayan peaks at dusk, above a Plan my trek button.
The opening frame: what they do, where they are, and one button.

The founder first

The old site hid its strongest argument. The new one puts Ram directly under the hero, with his photograph, how he came to guide and a sign-off in his name. Below that are three decades of his own photographs from the trail, 1992 to now.

The about section: a portrait of Ram Prasad Tripathi in an orange cap and a green fleece beside the headline “Plan your trek with someone who knows the trail” and three paragraphs on how he started guiding.
Thirty years of guiding, said on the home page.
“Three decades on the trail, one frame at a time.” above a mosaic of group photographs on Himalayan passes, from recent colour shots to older film prints.
From the archive: same trails, different decades.

Answer questions before they’re asked

Travellers write to a trekking company with the same handful of questions: which route, which month, how hard, what’s included. The home page now answers each of them before the inquiry. Every route card gives the days, maximum altitude, grade and season. The two trekking windows are drawn month by month. The five steps from first message to arrival are laid out in order, and the questions everyone asks are answered in the traveller’s own words.

“Start with a route, then shape it around you.” above four route cards (Everest Base Camp, Annapurna Base Camp, Manaslu Circuit and Langtang Valley), each giving days, maximum altitude, grade and season.
Routes are starting points, with the numbers on the card.
“The two best windows, explained.” beside a twelve-month bar chart, each month coloured best, good or monsoon with a short note such as “Peak autumn · best”.
When to go, at a glance.
“From first message to Kathmandu arrival, one step at a time.” with five numbered steps, from telling the team what you want to arriving and walking prepared.
What happens after the inquiry, including when the deposit is paid.
“The questions every traveller asks.” beside an accordion opened to “Do I need prior trekking experience?”
The questions every traveller asks, answered before they write.

Six quick questions, not a contact form

A contact form asks the traveller to write the brief themselves, and that is exactly the part they need help with. “Plan my trek” opens a planner instead. It asks about the route, the season, who is coming, how the trip should feel, how they’d like to hear back, and finally who they are. Every answer before the last is a tap. Each one appears in the panel on the left, so by the final step the traveller can see the brief they have put together, and the team receives a brief it can plan from.

Step one of six in the trip planner: “Which route are you thinking about?” with eight route cards, and a dark side panel reading “Six quick questions, then we plan properly.”
Step one: a route, or “help me choose”.
Step three, “Tell us about your party”, with counters for adults and children and four levels of trekking experience, while the side panel lists the route and season chosen so far.
The side panel keeps a record of every answer as it’s given.
Step four, “How should the trip feel?”, with options for what matters most and for comfort level, from simple teahouses to the best available.
Pace and comfort, asked as choices rather than a blank box.
The final step, “How do we reach you?”, asking for a name, an email and an optional WhatsApp number, beside the completed journey summary.
Contact details come last, once the traveller has something worth sending.

Routes and a journal

Each route has its own page, with the numbers at the top, an altitude profile over the day-by-day itinerary, and what is and isn’t included, line by line. The journal answers the questions that come before choosing a route at all. A free planning guide gives anyone who isn’t ready to write in a reason to leave an email address.

The Everest Base Camp route page: a full-width photograph of Everest and Nuptse above a bar giving 14 days, 5,364 m, Moderate–Strenuous, Mar–May and Sep–Nov, and a starting price.
A route page opens on the numbers.
“14 days, step by step.” An altitude profile above an expandable list of days, from arriving in Kathmandu to reaching Everest Base Camp.
The itinerary under its altitude profile: every day adjustable, this is the starting sketch.
The journal index: “Helpful answers before you choose a route.” above a featured post on the Gokyo Lakes trek.
The journal: help with choosing a route, not trip reports.
“Plan your Nepal trek. Routes, seasons, costs.” with an email field and a Send guide button beside the cover of the Nepal Trek Planning Guide.
A free guide, for anyone not ready to write in yet.

A back office for the team

Behind the site is an admin built around how the team works. The dashboard shows the pipeline: live treks, leads over the last thirty days, the funnel, where the leads came from, and proposals in progress. The lead inbox can be searched, filtered by status and exported, and a row opens the full brief. Proposals are kept by version. The site itself is edited there too: treks, blog posts, testimonials and the archive grid under Ram’s bio, and changes go live on save.

More inquiries, every month
3x
Quick questions, in place of a contact form
6
Years of guiding, finally on the page
30+

The outcome

Three times as many inquiries every month, arriving as briefs the team can plan from. The site now tells the story that was always there: a guide who has spent thirty years on these trails and is still walking them.

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